Terms & Conditions
Extras - Payments
Cancellation - Waiver
Extra charges apply for:​
​​​​Gratuity of
10% - 15% customary​
Bookings during peak periods
+ 20 % (Easter, Day of the Dead
Christmas & New Year)
Upgrade to Deluxe Room, Suite or Casita. >>> View Rooms
Important
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At the end of your stay, payment for optional items and services is to be made in full – preferably in cash (Mexican Pesos / US Dollars) or credit card.
For your own protection, please remember to book your own cancellation, health & travel insurance for those last-minute medical or emergency cancellations.
How do I pay for my holiday?
Deposit: To confirm your booking, a 30% non-refundable deposit is required. If you cannot keep your reservation, the deposit may be applied to a future visit within one year.
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Payment Plans available:
Final Payment: Balance due 30 days prior to arrival. For peak periods, balance is due 60 days prior to arrival.
Do I have to sign a Waiver?
Yes. Due to the potential risks inherent to the nature of some of the activities we offer, all guests are required to review and fully understand the recreational activity release and indemnity agreement prior to arrival, which will then have to be signed upon arrival.
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